Thank you for sharing your experience with us, and we sincerely apologize for the inconveniences you encountered during your stay at our RV park and casino. We appreciate your honesty, and we hope to have the chance to welcome you back and provide a more positive experience in the future. If you could provide additional details or discuss your experience further, please feel free to contact us directly. Your feedback is valuable to us, and we would like the opportunity to make amends for the inconveniences you faced.

We will provide additional training to our staff to ensure a smoother process for our guests in the future. Regarding the credit card transaction, we apologize for any confusion or inconvenience. We understand the importance of providing accessible dining options for our guests, and we will review our operational procedures to ensure a more consistent and satisfactory experience, especially during late hours. We also apologize for the inconvenience regarding the food court's early closure and the challenges with the vending machine. Your comments will be shared with our maintenance team to address these concerns promptly. We regret that the bathroom design did not meet your expectations, and we apologize for any inconvenience caused by the high tub and the appearance of the shower head. We sincerely apologize for the issues you encountered, and we appreciate your insights as they help us identify areas for improvement. Thank you for taking the time to share your feedback about your recent stay with us.

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